Frequently Asked Questions (FAQs)

🔹 1. What types of products do you offer?

We deal in a wide range of solar-powered and electronic products including 4G Solar Cameras, Luminous Inverters, Solar Batteries, Dash Cameras, and CCTV Solutions.

🔹 2. Do your solar cameras work without electricity or Wi-Fi?

Yes! Our 4G Solar Cameras operate on solar energy and mobile 4G networks — no need for direct electricity or Wi-Fi. They are perfect for remote areas.

🔹 3. How can I place an order?

You can place an order directly through our website or contact us via call or WhatsApp at +91 97634 07773.
Once your order is placed, you’ll receive confirmation and tracking details via email or SMS.

🔹 4. How long does shipping take?

Orders are usually processed within 1–2 business days and delivered in 4–7 working days, depending on your location in India.

🔹 5. What payment methods do you accept?

We accept all major payment options including UPI, Debit/Credit Cards, Net Banking, and Wallets.

🔹 6. Is installation support available?

Yes, for most products we provide installation guidance over call or video support.
On-site installation may also be available in select regions (extra charges may apply).

🔹 7. What if my product arrives damaged?

If you receive a damaged or defective product, please contact us within 48 hours of delivery.
We will assist you with replacement or refund as per our Return & Refund Policy.

🔹 8. Do you provide a warranty on your products?

Yes, all products come with a standard manufacturer warranty.
Warranty duration may vary depending on the product type.

🔹 9. Can I track my order?

Yes, you can track your order easily using the “Track Order” option on our website by entering your Order ID and Billing Email.

🔹 10. How do I contact customer support?

You can reach us at:
📞 +91 97634 07773
✉️ krishnainfotech458@gmail.com
We’re available Monday to Saturday, 10 AM – 7 PM.